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Shipping Information

 
Delivery Options & Charges
Shipping and handling charges are based on several factors, including delivery address and total weight of the order. All applicable options are calculated and presented during order checkout.
Shipping Method Charge Timeframe Weight Class Address Restrictions
Domestic Addresses (USA – including Puerto Rico, Virgin Islands and military addresses)
First Class Postal Mail $3.95 10-14 biz days under 13 oz any address
Priority Postal Mail quoted 7-10 biz days any weight any address
SurePost* quoted 7-10 biz days under 9 lbs residential addresses only
UPS Ground quoted 7-10 biz days any weight no APO/FPO addresses or PO Boxes
International Addresses (currently only Canada)
Int'l First Class Postal quoted 15-20 biz days under 4 lbs any address
Int'l Priority Postal Mail quoted 7-10 biz days over 4 lbs any address
Domestic Addresses (USA, PR, VI, APO/FPO)
First Class Postal Mail
Timeframe: 10-14 business days
Charge: $3.95 flat fee
Restrictions: weight under 13 oz
Priority Postal Mail
Timeframe: 7-10 business days
Charge: directly quoted from USPS
SurePost*
Timeframe: 7-10 business days
Charge: directly quoted from UPS
Restrictions: weight under 9 lbs, residential only
UPS Ground
Timeframe: 7-10 business days
Charge: directly quoted from UPS
Restrictions: No APO/FPO or PO Boxes
International Addresses (currently only Canada)
Int'l First Class Postal Mail
Timeframe: 15-20 business days
Charge: directly quoted from USPS
Restrictions: weight under 4 lbs
Int'l Priority Postal Mail
Timeframe: 7-10 business days
Charge: directly quoted from USPS
Restrictions: weight over 4 lbs
Quoted shipping charges are calculated during checkout. The quoted rate is obtained directly from UPS or USPS based on the shipping weight and destination address.
* SurePost is a lower-cost service offered by UPS whereby the package travels via UPS Ground service to your local post office, and from there is delivered by the US Postal Service. Depending on the package weight and destination address, this method can be cheaper than delivery by Priority Mail alone. It is currently not offered for delivery to business addresses.
Shipments to Puerto Rico or the Virgin Islands will only be shipped by First Class or Priority Postal Mail.
Delivery Times
Timeframes indicated above include processing of the order, production of the custom products, packaging of the order, and delivery by the carrier.
Orders will normally arrive at the destination address within the timeframe shown in the above chart. During certain times of the year near major holidays, we may provide deadlines for placing an order guaranteed to arrive before a certain date. These times will be clearly posted on the site when applicable, along with any additional express shipping options that may be available.
Free Shipping on Gift Cards
We do not charge shipping on standard delivery of gift cards. Charges on orders containing items in addition to gift cards will be determined by the above chart.